 Dear Mr Mark Lee:
On behalf of my wife, Mdm Lim Heng Fong and our friend Ms Jeyamalar Ayadurai from Singapore, I would like to thank Access Tibet Tour for our tour to Tibet from 31 March to 9 April 2006.
This trip to Tibet is one which we have wanted to do for a long time. At our age, it is not too much to say, it is likely to be the only trip to Tibet for us. It is therefore important that the trip went well for us.
We are extremely please to say that the trip went very well under the guidance and care of your staff, Mr Penpa.
The memory of Tibet and especially the view of the Everest remains really clear in all our minds ? it is as if we are still in Tibet and enjoying Mr Penpa?s many explanations about Tibet?s history and geography. We believe that the very enjoyable and memorable experience in the 9-day tour was possible because of Mr Penpa?s excellent coverage of the many sights we visited. His knowledge was comprehensive and he answered our many questions with depth and details.
As Singaporeans coming from a country that is at the sea level, adapting the to Tibet?s high altitude was a major worry for us. We appreciated Penpa?s considerateness in giving us time to adapt to the altitude gradually. Within his ability, he ensured that we got hotel rooms that are either at ground level or level 2. And when we needed to climb heights, Penpa gave us adequate time to make our way up.
I had the usual bad stomach for a couple of days after arriving in Lhasa. Penpa was helpful in giving us a large degree of flexibility in the food we ordered at our meals so that I could get over the difficulty with food.
In executing the itinerary, Penpa also proposed an important change to between Lhasa and Shigatse. We accepted his suggestion to defer visiting Gyantse and Lake Pelkor to the return leg so that the journey out could be less hectic for us. Also when we were told by the police that we could not visit Sakya Monastry because the road was closed, Penpa made a second attempt to get us through.
I must also pay very strong compliments to your sales coordinator, Ms Celine Gong who handled all the pre-tour correspondence and arrangements. She was outstanding in many ways - her prompt and thorough replies in our correspondence, attention to detail, excellent English and very professional approach overall. In fact, our decision to take your company's tour hinged on Ms Gong's performance as she projected a very strong image of your company.
All in all, we are pleased to have taken our Tibet tour with Access Tibet Tour. We enjoyed the people, the country and the sights tremendously, and we are happy to recommend our friends to your company.
Best wishes
Low Boon Chin
Please refer to his wife's article in one of Singapore Newpapers:
|
 |
|